What is an “auto-dialed” call? The Telephone Consumer Protection Act (TCPA) defines an auto-dialed call as: “A phone call, involving a live person or pre-recorded message, that is placed using an “auto-dialer,” or automatic telephone dialing system, that can produce, store and call telephone numbers using a random or sequential number generator.” More simply, it’s when […]

See if this situation sounds familiar. When you sit down after a long day at work and enjoy a pleasant, quiet meal with your significant other or your family, what tends to break the silence at times? The phone rings. Who tends to call during such an inopportune hour? Usually, it is an unfamiliar company […]

Bank of America (“BOA”) will be paying over $32 million to settle six pending TCPA class action lawsuits. The TCPA is the Telephone Consumer Protection Act which protects cell phone users from robo-calls, spam texts, and other harassing methods of communication with a cell phone. The TCPA class action settlement, which must still be approved by a […]

The opportunities for exploitation and abuse are increasing each year. By the year 2050 it is estimated by the U.S. census that the population of persons over the age of 85 will reach 19 million. Studies show that the likelihood an elderly person will suffer abuse increases with age and that women are more likely […]

According to the 2010 United States Census approximately 13 percent of the total population is 65 and over. Due to the “Boomer Generation” the number of people age 65 and older will eventually comprise 20 percent of the U.S population. As many more people begin to wonder how their elderly loved ones will be taken […]

When our clients are in need of legal assistance for any reason, they call Arguello Law Firm, P.L.L.C. The question is: who are the people who eagerly, politely, and professionally answer the phones? The answer is the AHA Client Communication Center or CCC for short. The CCC is Step One in any process of contact, […]

Recently, Alice Warburton, David Christoffel, Jeremy Masten, and Martin Arguello met with our joint venture partners Adina Bergstrom and Brenda Sauro in downtown Fort Worth. We would like to thank Mrs. Bergstrom and Mrs. Sauro for spending the time with our associates training and discussing trial strategy. The two and one half days of meetings […]

Years after the allegations surfaced, Johnson & Johnson has decided to end criminal and civil investigations into kickbacks and misbranding of prescription drugs by paying $2.2 billion. Bernard Lisitza, a former employee of Omnicare, Inc. brought forth the allegations that the company marketed Risperdal and other medications for off-label use and provided kickbacks to Omnicare. Between 1999 […]

Debt collectors have taken the leap from business to industry. Many are using time and labor saving techniques to increase their calling capabilities while reducing overhead. The use of automated dialing systems and recorded messages help the debt collectors to ensure that their employees will always have a live call on the line. Many of […]

If you’ve been the victim of false adverse credit reports, you should know that you have recourse. The Fair and Accurate Credit Reporting Act sets out the obligations a credit reporting agency and a furnisher of credit information in regards to investigating a disputed transaction. For example, a credit reporting agency and furnisher must perform […]

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